Alternative Dispute Resolution

Logo of WIPO AMC, Alternative Dispute Resolution

The WIPO Arbitration and Mediation Center offers time- and cost-efficient alternative dispute resolution (ADR) options, such as mediation, arbitration, expedited arbitration, and expert determination to enable private parties to settle their domestic or cross-border commercial disputes. The WIPO Center is international and specialized in IP and technology disputes. The WIPO Center is also the global leader in the provision of domain name dispute resolution services under the WIPO-designed UDRP.

WIPO ADR is specialized, flexible and confidential. Its consensual nature often results in a less adversarial process, allowing the parties to begin, continue, or enhance profitable business relationships with each other. If well managed, ADR can save time and money. Read more on ADR advantages.

WIPO ADR options have been used by large-sized companies, SMEs and startups across industries and sectors, artists and inventors, R&D centers, universities, producers and collecting societies. Read more on the WIPO case experience.

The WIPO Center provides recommended ADR contract clauses to facilitate party agreement to refer a dispute to WIPO ADR. The WIPO Center also makes available the WIPO Clause Generator.

The WIPO Center makes available procedural information and filing guidelines for WIPO Mediation, Arbitration and Expert Determination options. The WIPO Center also provides Good Offices services.

If you are involved in a domain name dispute, you can visit WIPO’s domain name dispute resolution services website.

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WIPO ADR Highlights – News and practice pointers on WIPO’s services for resolving IP disputes outside courts. Quarterly.

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WIPO dispute resolution options

mediation
(Photo: Getty/AbelMitjaVarela)

Mediation

An informal consensual process in which the mediator assists the parties in reaching a settlement of their dispute, based on the parties’ respective interests.

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Arbitration and Expedited Arbitration

A procedure in which the parties submit their dispute to one or more arbitrators, for a binding and final decision (award).

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Expert Determination

A procedure in which the parties submit a specific matter (e.g., technical question, valuation of IP assets, establishment of royalty rates) to one or more experts who make a determination on the matter.

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(Photo: Getty/StasPerov)

Domain Name Disputes

Procedures available to resolve disputes related to the bad-faith registration of domain names corresponding to third-party trademarks.

WIPO ADR services for specific sectors

In addition to its ADR services for all types of IP and technology disputes, the WIPO Center also provides tailored dispute resolution in a number of specific IP sectors.
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Information and Communication Technology

A significant part of WIPO ADR cases concern Information and Communication Technology (ICT) disputes. WIPO ADR services for the ICT industry also include tailored model submission agreements that parties may use to refer a dispute concerning the determination of fair, reasonable and non-discriminatory (FRAND) terms to WIPO ADR.

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Research and Development

To optimize dispute resolution in the R&D and technology transfer sector, the WIPO Center collaborates with relevant stakeholders. This includes the development and dissemination of model R&D agreements, which recommend WIPO mediation and arbitration options.

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(Photo: Getty/XavierArnau)

Copyright and Content

WIPO ADR procedures are regularly used by creators, collective management organizations (CMOs), and companies, to resolve copyright- and content-related disputes without the need for court litigation.

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(Photo: Getty/TodorTsvetkov)

IP Offices and Courts

The WIPO Center collaborates with member states’ IP Offices and Courts to raise awareness of the possible application of ADR methods to prevent and resolve IP and technology disputes.

Contact us

WIPO Arbitration and Mediation Center (Geneva)
34, chemin des Colombettes
1211 Geneva 20
Switzerland

T +4122 338 8247
F +4122 740 3700
E arbiter.mail@wipo.int

WIPO Arbitration and Mediation Center (Singapore)
Maxwell Chambers Suites
28 Maxwell Road #02-14
Singapore 069120

T +65 6225 2129
F +65 6225 3568
E arbiter.mail@wipo.int

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