Madrid System: Frequently Asked Questions

(Last revision: September 2023)

Madrid System Customer Service

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General questions

You can use the Madrid System if you are a national of – or have a domicile or business in – any Madrid System Member.

Important! You must already have – or have applied for – a national or regional trademark registration (known as your “basic mark”) through your home intellectual property (IP) office (“Office of origin”).

The basic fee is 653 Swiss francs for a mark in black and white; 903 Swiss francs for a mark in color. Additional fees apply depending on where – and in how many classes of goods and services – you wish to protect your trademark.

You can quickly estimate costs using the Madrid System Fee Calculator available under eMadrid.

Find out more: Fees and payments

Questions about filing applications for international trademark registrations

Reminder! You must already have – or have applied for – a national trademark registration (known as your “basic mark”) through your home IP Office (“Office of origin”) before you can file an application for an international trademark registration!

Complete your application for an international trademark registration using the Application Assistant available through our digital gateway, eMadrid. Search for your Office of Origin, and the Application Assistant will tell you the filing methods that are available to you.

  • If your Office of Origin uses our Madrid eFiling Service – or their own online filing system – you can file your application in a completely digital environment.
  • If not, you should complete your application following the prompts, download it (in PDF format) and send it to your Office of origin for certification.

Important! If you designate the United States of America in your application, you must also complete downloadable Madrid System Form MM18 (Declaration of intention to use the mark).

Find out more: Filing international trademark applications

Step 1 – Your Office of origin (national/regional IP Office) will check that the details you included in your international trademark application correspond to the particulars of your “basic mark”. The Office then certifies the international application and sends it to us.

Step 2 – We (WIPO) check that your international trademark application complies with all formal requirements (contact details, quality of images, goods and services, payment of fees, etc.). Once approved, we record your trademark in the International Register, and publish it in the WIPO Gazette of International Marks. We will then send you a Certificate of Registration – acknowledgement of compliance with WIPO’s formal requirements – and notify the IP Offices of all the Madrid System Members that you have designated.

Step 3 – The IP Office of each Madrid System Member that you designated will perform substantive examination of your mark. Each Office must grant or refuse protection within a given time limit (12, or in some cases 18, months from the date on which we notified them of their designation). They will send their decisions to us. We will notify you and update the International Register accordingly.

Find out more about the filing process.

You can check the status of your international trademark application – and of your international trademark registration – in real time using “Monitor your Registration” available under eMadrid. Simply search by brand name or International Registration Number, and open the record as displayed. You will find status updates under the “Real-time Status” tab.

Tip! You can find out at a glance whether each designated Madrid System Member has granted or refused protection in your target markets using the “Designation Status” tab. If the status of protection is “Protection Granted”, you can directly download a PDF document showing a status summary. If you need something more official, you can quickly order a certified document!

Questions about international trademark registrations

You can check the status of your international trademark registration in real time using “Monitor your Registration” available under eMadrid. Simply search by brand name or International Registration Number, and open the record as displayed. You will find status updates under the “Real-time Status” tab.

Tip! You can find out at a glance whether each designated Madrid System Member has granted or refused protection in your target markets using the “Designation Status” tab. If the status of protection is “Protection Granted”, you can directly download a PDF document showing a status summary. If you need something more official, you can quickly order a certified document!

Madrid Monitor also provides you with access to electronic notifications. More about electronic notifications…

Find out more about monitoring your international trademark registration.

Yes, this can happen. Once your Office of Origin and WIPO have certified your application for an international trademark registration – and we (WIPO) have published the registration in the WIPO Gazette of International Marks – we notify all the designated Madrid System Members. They then perform substantive examination.

Each Office may – within one year (in some case 18 months or longer) of the date upon which we notified them of their designation – issue a provisional refusal. You can appeal against a provisional refusal at the domestic level.

Good news! Refusal by one Madrid System Member does not affect your international trademark registration in other jurisdictions!

Tip! If you do not receive a notification of provisional refusal from a designated country/region within the applicable time limits, then your registration is valid within that territory, for all the goods and services for which you requested protection.

Find out more: Filing international trademark applications – the basics

The procedure varies according to the IP Office of the designated Madrid System Member concerned. All exchanges are carried out directly between you (or your representative) and the IP Office. WIPO does not get involved.

The provisional refusal will include the grounds for refusal, the time limit for requesting review or appeal, the authority to which you must send any such requests, and whether you will need to use a local representative.

Tip! Use our Madrid System Member Profiles available under eMadrid to find details on the individual laws and practices – including procedures for provisional refusals – of all Madrid System Members.

Yes! You can for example expand the scope of protection to include additional countries or regions covered by the Madrid System, or additional goods and services. You can also renounce protection, change ownership, cancel a registration, and more.

Find out more: Managing international trademark registrations.

Reminder! An international trademark registration is valid for ten years. We will send you a renewal reminder six months before it expires.

You should submit your request for renewal using "Renew your Registration" available under eMadrid. You can do this at the earliest six months before the ten-year term of protection expires, or within the six-month grace period following its expiry.

Important! Additional charges apply if you renew during the grace period. Use the Madrid System Fee Calculator under eMadrid to get a cost estimate!

Find out more about renewing an international trademark registration.

Yes! You can use “Change Ownership” under eMadrid to request a total (all goods and services in all designated Madrid System Members) or partial (some goods and services, in some designated Members) change in ownership.

Find out more about changing ownership.

Are you the owner of a national or regional trademark registration in a country or region of a Madrid System Member that you have later designated in an international trademark registration? If yes, then your international trademark registration automatically replaces your national or regional registration in the designated countries or regions concerned!

Thanks to the Madrid System’s replacement feature, you then have the option to let your national or regional registration lapse, whilst retaining its earlier date of protection!

Find out more about replacement.

Questions about certified documents

Yes, you can. Fees will be the same as for the legalization of extracts.

No, you need to make one request per international trademark registration.

Yes! We send all certified documents – except those that require legalization – in PDF format. Note: Paper copies are available on request.

No, the copy – which is an exact copy of the original certificate of registration – will not reflect the change in address. We recommend that you order an attestation instead.

No, your certificate will be in the language of your international trademark registration (English, French or Spanish).

No, you will not be able to order a certified copy but you can order a detailed certified extract. This will include copies of all certificates.

You will need to order a detailed certified extract.

Maybe! But, it would be best to order a new detailed certified extract to ensure that any recent changes (change in ownership, subsequent designation or any further decisions) are included.

Yes, they are always included.

No! You will receive an analysis for all designated Members. Tip! You can order an attestation to confirm the status of protection in just one specific Madrid System Member.

No, this is not possible. However, we can send you a simple extract with a cover page and signature page in Arabic, Chinese, English, French, Russian or Spanish. Note: notifications are in the official language of each national/regional IP Office.

Find out more: Samples of cover pages in six languages PDF, Sample of cover pages in six languages

Questions about providing an email address to WIPO for communications under the Madrid System

Applicants, in the international application, new holders, in a request for the recording of a change in ownership, and representatives, appointed as such in the international application, in a request for recording or in a separate communication, must indicate their own email address.

The COVID-19 pandemic continues to disrupt postal services worldwide in various degrees. Further, in some cases, guidance from local health authorities has affected WIPO’s ability to send postal communications. Nevertheless, WIPO has never stopped sending electronic communications to its users.

In September 2020, the Assembly of the Madrid Union decided to make email a required indication and privilege electronic communication to prevent that applicants and holders, or their representatives, miss receiving time sensitive communications, such as notifications of provisional refusal, and fail to react on time, which could result in loss of rights.

Email address becomes a required indication in:

  • international applications received by the Office of origin on or after February 1, 2021;
  • requests for recording of change in ownership received by WIPO or by the Office concerned, when presented through an Office, on or after February 1, 2021; and,
  • requests to record the appointment of a representative made on or after February 1, 2021, in an international application, in a request for recording or in a separate communication.

Yes, you, as the applicant, and your representative, if you appoint one, have to provide your respective email address in the international application. The same applies if you are the new holder, in a request for the recording of a change in ownership, and you appoint a representative.

While WIPO needs your full contact details (including email address), WIPO will communicate with your representative. However, WIPO will communicate with you in the following few situations:

  • where the appointment of your representative is irregular or cancelled, at your request or at the request of your representative, communications will be sent to you until a representative is appointed;
  • six months before the expiry of the renewal due date, an unofficial notice will be sent to you and your representative, reminding both of you of the exact date of expiry of the international registration;
  • in case of non-renewal of the international registration, the notification of such non-renewal will be sent to you and your representative.

No, this would be against the Regulations under the Madrid Protocol because the applicant or holder must indicate his or her own email address. There are further practical and legal considerations to take into account. For example, if the appointment of the representative is cancelled, WIPO would send all communications to the email address the applicant or holder has indicated as his or her own. This could have negative implications for the former representative if the applicant has indicated the email address of the former representative as his or her own and rights are lost as a result.

WIPO will continue to send communications by postal services to applicants, holders or representatives who have not indicated an email address because they were not required to do so before the date of entry into force of the new requirement (i.e., before February 1, 2021). It will also send communications by postal services when an electronic communication fails to reach its intended recipient.

No, WIPO will not make your email address available to the public. WIPO will not display your email address on the Madrid System online information services (e.g., Madrid Monitor, Madrid Real-time Status) nor publish it in the WIPO Gazette of International Marks.

If you are the applicant, WIPO will send an irregularity notice to you or your representative (if any), and you will have three months from the date of the notification of the irregularity by WIPO to indicate your email address to WIPO. If you do not indicate it within that period, your international application will be considered abandoned.

If you are the new holder in a request for the recording of a change in ownership, WIPO will send an irregularity notice to you or your representative (if any), and you will have three months from the date of the notification of the irregularity by WIPO to indicate your email address to WIPO. If you do not indicate it within that period, WIPO will not record you as the new holder and the request will be considered abandoned.

If you are the representative, WIPO will not record your appointment as your request will be irregular. WIPO will inform you as well as the applicant or holder of this fact and will send all relevant communications only to the applicant or holder until you are duly appointed. The applicant or holder may appoint you as representative in a new communication meeting the prescribed requirements.

An irregular appointment made in an international application or in a request for recording, will prevent the recording of the appointment, but it will not prevent the international registration or the change in ownership, as the case may be, from being recorded in the International Register.

No, this will not affect the date of your international registration, provided WIPO has sufficient information to contact you or your representative by any possible means (e.g., a telephone number) and provided you remedy this irregularity before the expiry of the given time limit.

You can search for your international registration or pending application on Madrid Monitor. The image of an envelope to the left of your international registration or pending application indicates that WIPO is still sending postal communications because neither you nor your representative has indicated an email address.

You can use an online form in Contact Madrid to indicate or change your email address. Users can indicate their email address and list their international registrations. For pending applications, users can indicate the corresponding WIPO reference number, which appears in all communications from WIPO. WIPO will process the request and reach out to users to ask further information or to confirm the validity of the request.

Questions about Brexit and its implications for international applications and registrations under the Madrid System

As from January 1, 2021, a comparable national trademark will be recorded on the Register of the United Kingdom (UK) for every international registration protected in the EU before January 1, 2021.

Where protection results from multiple designations of the EU in one international registration (e.g. a designation made in the international application and a subsequent designation), one comparable national trademark will be recorded for each designation.

These newly recorded comparable UK trademarks will be independent from the international registration and governed by the UK law. Holders will have to manage them directly with the UK Office (UK IPO).

Holders of an international registration designating the EU that the EUIPO has neither refused nor protected on January 1, 2021, may apply for a national trademark registration with the UK IPO in the nine months after January 1, 2021 to preserve the date of the designation of the EU.

The same applies for holders whose international registration or subsequent designation of the EU, as the case may be, is recorded in the International Register after December 31, 2020, but with a date earlier than January 1, 2021. In this case, the said nine-month period will be counted from the date on which the international registration or subsequent designation of the EU is recorded in the International Register.

No, the early renewal of your international registration will have no effect on the comparable national trademark that was automatically recorded on the UK Register on January 1, 2021. Any international registrations designating the EU that expire after January 1, 2021 must be renewed directly with the UK IPO in accordance with the UK law and practice.

This is because the renewal of an international registration is only effective from its expiration date, regardless of the date of payment.

To find out how to renew your comparable trademark in the UK, please refer to the guidance issued by the UK IPO.

Yes, the renewal of the EU designation will have an effect in the UK providing (i) the EUIPO had granted protection to the mark in the international registration before January 1, 2021; (ii) the renewal fees for the international registration have been fully paid to WIPO before January 1, 2021; and (iii) WIPO has recorded the renewal in the International Register.

Please note holders must inform the UK IPO if their international registration has been renewed late (for example, within the six-month grace period) or where the renewal has not been recorded in the International Register (for example, because it was requested close to the expiry date and had not been processed by WIPO before January 1, 2021). In this situation, the comparable national mark will have a status of “expired”. Holders may inform the UK IPO of the renewal by email at: WIPOrenewaltrademarks@ipo.gov.uk. Once notified of the renewal, the UK IPO will change the status of the mark to reflect the renewal.

Yes, but you would need to subsequently designate the UK in the international registration that prompted the creation of a comparable UK trademark. Under Article 4bis of the Madrid Protocol, that international registration would replace the comparable UK trademark, allowing the holder to regain the advantages of centralized management for the protection of the UK. The holder may request the UK IPO to take note of this replacement in the UK Register.

The same would apply to a UK registration for which the holder has claimed the earlier date of a designation of the EU. The holder may subsequently designate the UK in the international registration concerned after the mark has been registered in the UK and Article 4bis of the Madrid Protocol would apply accordingly.

However, holders must be aware that, while a comparable UK right will be recorded, a subsequent designation of the UK would be subject to examination by the UK IPO and be published for opposition.

Yes, providing the requirements set out in Article 4bis(1) of the Madrid Protocol are met.

The following example illustrates how replacement works in your circumstances:

  • You have an international registration dated February 1, 2019 designating the EU. It has been granted protection by the EUIPO.
  • On January 1, 2021, the UK IPO automatically recorded a comparable trademark on the UK register. The UK rights are preserved from February 1, 2019 (i.e., the date of the international registration designating the EU - taking into account any priority date, if applicable).
  • On February 1, 2021, you add the UK to your existing international registration by way of a subsequent designation. If this is in order, and later granted protection by the UK IPO you will have protection in the UK under the international registration from February 1, 2021.
  • As a result, you would have “double protection” in the UK – protection under the comparable UK trademark and protection under the UK subsequent designation in your international registration.
  • If the UK subsequent designation in the international registration is the same as the comparable trademark recorded earlier by the UK IPO, the comparable trademark will automatically be replaced by the UK subsequent designation of the international registration. “Automatically replaced” means that the UK subsequent designation in the international registration will benefit from the earlier date of rights in the UK (i.e. February 1, 2019). You may then request the UK IPO to take note of the replacement and, if you wish, allow the UK comparable trademark to lapse.

For more information on the principle of replacement, please refer to [link FAQ of Replacement]

Yes, you can make use of replacement provided that your subsequent designation of the UK takes effect after the earlier date of rights in the UK as preserved on January 1, 2021 (see Article 4bis(1)(iii) of the Madrid Protocol). Please see the following example below:

  • You have an international registration dated February 1, 2019 designating the EU. It has been granted protection by the EUIPO.
  • On February 1, 2020, you subsequently designated the UK. The UK IPO granted protection. You now have a UK right dated February 1, 2020 under the international registration.
  • On January 1, 2021, the UK IPO automatically recorded a comparable trademark on the UK register based on your EU designation. The UK rights are preserved from February 1, 2019 (i.e., the date of the international registration designating the EU).
  • As a result, you have “double protection” in the UK – protection under the comparable UK trademark and protection under the UK subsequent designation in your international registration.
  • If the UK subsequent designation in the international registration is the same as the comparable trademark recorded by the UK IPO, the comparable UK trademark will automatically be replaced by the UK subsequent designation of the international registration. “Automatically replaced” means that the UK subsequent designation of the international registration will benefit from the earlier date of rights in the UK (i.e., February 1, 2019). You may then request the UK IPO to take note of the replacement and, if you wish, allow the UK comparable trademark to lapse.

As a UK national or legal entity, you are not entitled to file an international application through the EUIPO as Office of origin unless if you have a specific entitlement in the EU.

However, as the UK is a Contracting Party to the Madrid Protocol, you are entitled to file through the UK IPO as the Office of origin and, as the new holder, claim entitlement through the UK in a request for the recording of a change in ownership.

Questions about COVID-19 and the Madrid System

More questions?

If you couldn't find an answer to your question on this page or through the Madrid System homepage, then feel free to contact us.

Disclaimer: The questions and answers provided on this page serve a purely informative purpose and are not a legal point of reference. They do not necessarily represent the official position of WIPO or its member states.