How to import your certificate to the browser and save a back-up copy

This user guide has been prepared using Google Chrome 93.0.4577.82. The screenshots and other details may differ if you use another version of the browser.

After you pickup a WIPO CA certificate and downloaded it to your computer, these are the steps to follow for importing it to your browser to complete the installation of the certificate:

1. Open Google Chrome, click the Customize and control Google Chrome menu (the three vertical dotsgc_horizontal dotsat the upper right corner ) > go to Settings > at the left margin, click Privacy and security > click Security.

gc_privacy and security edited

2. Under Advanced, click Manage certificates.

gc_manage certificates

3. Click Personal > click Import.


4. The Certificate Import Wizard starts. Click Next.


5. Click Browse to navigate to the location where your certificate file is stored. If you don’t remember the location of the certificate, search for files with the extension .p12 or .pfx.

6. Select the file that you want to import (make sure to choose the option Personal Information Exchange (*.pfx; *.p12) or All Files to see those with the file extension .p12 or .pfx) > click Open.


7. Click Next.


8. Enter the password which was given at step 1 of the Import your certificate page (refer to User Guide How to pick up your certificate, step 4) and tick all three boxes. Click Next.


9. Tick the second option (if not yet tick) and click Next.

gc_certificate store

10. Click Finish.


11. The security level is set to Medium by default, click OK.


12. Click OK.


13. Your digital certificate is now visible in the Google Chrome certificates list and ready for use. Click Close to finish the import.



To save a back-up copy of the certificate and create a new password:

After your certificate has been imported in the Google Chrome, you can save a back-up copy of the certificate and create a password which is different with the default one and easier for you to remember. In addition to import the certificate into your internet browser after the pick-up/ retrieval, there may be a number of reasons for importing a copy of a WIPO Customer CA digital certificate, e.g. for enabling access to ePCT with strong authentication after a computer or a browser change or upgrade. 

14. Select the certificate on the Certificate Manager window, click Export. Refer to the Step 1-2 above to find the certificate in your bowser if needed.

gc_backup_export button

15. On the Certificate Export Wizard, click Next.


16. Select "Yes, export the private key", click Next.


17. Tick all three options below, including "Export all extended properties", click Next.


18. Tick the box next to Password, create the password of the back-up copy and click Next

This password is required when you import the certificate into a different browser or when re-importing the certificate after a browser upgrade.


19. Click Browse.


20. Choose a location to save the back-up copy of your certificate. Type a name for your certificate back-up copy (e.g. MyWIPOCert); the file extension (.pfx) will be added automatically. Click Save.


21. Click Next


22. Click Finish to complete the export of the back-up copy.


23. You will receive the confirmation "The export was successful". Click OK to close it.


The back-up copy is now stored and can be copied and used on other devices. It also serves as a back-up in case of a computer or a browser change or upgrade when you may need to import the certificate. It is also recommended to send your certificate to yourself by email in order to always keep a copy outside of your computer. 

Next: How to remove your certificate from the browser: Google Chrome