Conference and General Services Division
The Conference Division is responsible for providing efficient and effective records management and archives, printing and mail expedition services; dealing with the formulation, presentation, adoption and implementation of related policy issues; and handling technological projects to streamline and improve the functioning of these areas.
Our activities include:
- Conference services for delegates of Member States and other participants to meetings;
- Provision of in-session conference-room and document-services support, including the organization of registration and conference participant badging system;
- Maintenance of an up-to-date database of official addresses and mailing lists
- Handling the receipt, sorting and dispatch of incoming mail; routing, filing and tracking of all official correspondence in paper and electronic form
- Dispatch of outgoing mail and electronic mailing of circulars and invitations
- Handling requests and general information inquiries for the use of the conference facilities by external users
- Efficient and timely printing of publications and other documentation to provide Member-States and other stakeholders with the necessary documents and publications to facilitate the work of Diplomatic Conferences, General Assemblies, Committees and other bodies, as well to disseminate information on IP
- Speedy and cost-efficient mail services
- Promotion and development of digital record keeping culture to ensure the protection of records and archives; and
- Messenger services to ensure distribution of incoming and internal correspondence within WIPO
Further details available in the latest Program and Budget Report.
Management

Director: MARCH S. Elizabeth
- Program 27: Conference and Language Services
- Reporting to: SUNDARAM Ramanathan Ambi
- Sector: Administration and Management Sector