Model Complaint and Filing Guidelines
- Submit the Complaint (including the Complaint Transmittal Coversheet) and any annexes available in electronic format. In order to faciliate your filing, the Center offers the following options:
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- download and complete the model Complaint as a Word document to submit as an email attachment to an e-mail to domain.disputes@wipo.int; or
- complete and submit directly online to the Center an electronic form of the model Complaint.
Please note that the use of the above methods is optional. You may also prepare and submit the Complaint without using these facilities.
Using the model Complaint as a basis for the preparation of a party's submission does not preclude the possibility of the Complaint being found deficient following the WIPO Center's formalities compliance review, nor of the Center or an Administrative Panel requesting the complainant for additional information. In addition, it does not guarantee a complainant's success on the merits.
- Send the signed original and four hardcopies of the Complaint and annexes by postal mail or courier service to:
WIPO Arbitration and Mediation Center
34 chemin des Colombettes
1211 Geneva 20
Switzerland
Tel.: (+41 22) 338 8247
Fax: (+41 22) 740 3700
- At the same time as the Complaint is submitted to the WIPO Center, send or transmit a copy of the Complaint (including the Complaint Transmittal Coversheet) to the Respondent in accordance with Rules, para. 2(b), i.e., unless the Respondent has specified the method to be used for case-related communications, by fax (with a confirmation of transmission) or postal or courier service (postage pre-paid and return receipt requested) or electronically (provided a record of transmission is available).
- At the same time as the Complaint is submitted to the WIPO Center, send or transmit a copy of the Complaint (including the Complaint Transmittal Coversheet) to the concerned registrar(s). Certain registrars have established specific contact details that should be used for these purposes, which may be obtained by contacting the registrar(s) in question.
- Submit the required payment to the Center, as specified in Annex D of the WIPO Supplemental Rules for Uniform Domain Name Dispute Resolution Policy; if payment is being submitted by check, it should be included with the hardcopies (see above). If payment is not being submitted with the hardcopies, inform the Center as to how payment is being made.
Additional information
The following documents should be consulted in connection with preparing and filing a Complaint:
- UDRP Uniform Domain Name Dispute Resolution Policy (UDRP Policy)
- UDRP Rules for Uniform Domain Name Dispute Resolution Policy (UDRP Rules)
- WIPO Supplemental Rules for Uniform Domain Name Dispute Resolution Policy
Parties may also wish to consult the Legal Index of WIPO UDRP Panel Decisions.
Questions concerning the filing requirements may be sent by e-mail to arbiter.mail@wipo.int.

