The WIPO Arbitration and Mediation Center offers clauses, rules and neutrals for the following alternative dispute resolution (ADR) procedures:
- Mediation: a non-binding procedure in which a neutral intermediary, the mediator, assists the parties in reaching a settlement of the dispute. (Depending on the parties' choice, mediation may be followed, in the absence of a settlement, by arbitration, expedited arbitration or expert determination.)
- Arbitration: a neutral procedure in which the dispute is submitted to one or more arbitrators who make a binding decision on the dispute. (Depending on the parties' choice, arbitration may be preceded by mediation or expert determination.)
- Expedited Arbitration: an arbitration procedure that is carried out in a short time and at a reduced cost. (Depending on the parties' choice, expedited arbitration may be preceded by mediation or expert determination.)
- Expert Determination: a procedure in which a dispute or a difference between the parties is submitted to one or more experts who make a determination on the matter referred to by the parties. The determination is binding, unless the parties have agreed otherwise. (Depending on the parties' choice, expert determination may be preceded by mediation or followed by (expedited) arbitration.)
The WIPO Rules are appropriate for all commercial disputes. However, they contain provisions on confidentiality and technical and experimental evidence that are of special interest to parties to intellectual property disputes.
The Center also administers procedures for the resolution of disputes related to the abusive registration and use of Internet domain names.