Authorization (Signature) Required for International Trademark Registration Changes

To ensure maximum security of your international trademark registration(s), we require authorization (signature) for many change requests submitted through eMadrid.

Changes requiring authorization include:

Cancel registration (partial or total)
Change holder details
Change ownership (partial or total)
Manage representative
Renounce protection.

We will gradually expand this to cover all relevant transactions in eMadrid.

How authorization works

Email verification is essential. We must have valid email addresses for:

The trademark holder AND
The representative (if applicable)

…for each international trademark registration that they own or manage.

Important: You must provide separate email addresses for the holder and the representative. The holder’s email address cannot be the same as the representative’s email address.

When you request changes, we verify your identity by matching the email address of the WIPO Account you used to login to eMadrid with your on-record email. If they don't match, we'll send an electronic authorization (signature) request – typically to the on-record email address of the representative.

Without on-record email addresses, we cannot verify your identity or send the authorization request – which means the request cannot be submitted.

Your email address is used exclusively for international trademark registration administration and security verification. We never share contact information with third parties.

No email on record? What should you do?

Provide your email address as quickly as possible:

Check email status: Use “Madrid Monitor” – Search by international trademark registration number or holder name, for example, and click on “Email Address Status” in the “Filters”.
Add (or update) email: Log into "Change holder details" (holders) or "Manage representative" (representatives) using your WIPO Account. (Don’t have one? Create a WIPO Account now.)

Once you’ve added (or updated) your email address, log into eMadrid using a WIPO Account with the same email address to access your international trademark registration(s) in your workbench.

Are assets missing from your workbench?

Learn more about populating your workbench.

Who authorizes change requests?

We typically send the authorization (signature) request to the on-record representative.

The holder receives requests when:

No representative is appointed
Appointing or cancelling a representative

Requests not signed within 14 days will be cancelled.

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