WIPO ADR Co-administration Program with IP and Copyright Offices

The WIPO Arbitration and Mediation Center (WIPO AMC) supports Intellectual Property (IP) and Copyright Offices in offering alternative dispute resolution (ADR) services in their countries. The WIPO ADR Co-administration Program provides support by training local mediators and offering technical tools such as e-filing, case tracking, and an online hearing platform, to manage disputes efficiently.
(photo: gettyimages/PeopleImages)

What is the WIPO ADR Co-Administration Program?

The WIPO ADR Co-Administration Program assists IP and Copyright Offices in delivering efficient ADR services. Initiated in response to the COVID-19 pandemic, this program began in March 2021 with the National Institute of Copyright of Mexico (INDAUTOR) and was extended in 2022 to include the National Directorate of Copyright of Colombia (DNDA). Building on these developments, the Program has expanded to several Member States, facilitating the transition from in-person to online ADR services.

Users such as creators, entrepreneurs, SMEs, and Collective Management Organizations (CMOs), have given positive feedback regarding these services. The WIPO Co-administration Program is supported by the Funds-in-Trust established with the Ministry of Culture, Sports, and Tourism (MCST) of the Republic of Korea, which advocates ADR for copyright disputes.

The program offers videoconferencing, online case management tools, and capacity building to support ADR.

Current collaborations

Colombia National Directorate of Copyright (DNDA) The WIPO AMC collaborates with DNDA in providing ADR services for disputes concerning copyright and related rights in Colombia.
Dominican Republic National Copyright Office (ONDA) The WIPO AMC collaborates with ONDA in providing ADR services for disputes concerning copyright and related rights in Dominican Republic.
Guatemala Registry of Intellectual Property of Guatemala (RPI) The WIPO AMC collaborates with RPI in providing ADR services for IP disputes in Guatemala.
Kenya Kenya Copyright Board (KECOBO) The WIPO AMC collaborates with KECOBO in providing ADR services for disputes concerning copyright and related rights in Kenya.
Mexico National Institute of Copyright (INDAUTOR) The WIPO AMC collaborates with INDAUTOR in providing ADR services for disputes concerning copyright and related rights in Mexico.
Namibia Business and Intellectual Property Authority (BIPA) The WIPO AMC collaborates with BIPA in providing ADR services for IP disputes in Namibia.
Paraguay National Directorate of Intellectual Property (DINAPI) The WIPO AMC collaborates with DINAPI in providing ADR services for IP disputes in Paraguay.
Peru National Institute for the Defense of Competition and Protection of Intellectual Property (INDECOPI) The WIPO AMC collaborates with INDECOPI in providing ADR services for IP disputes in Peru.
Trinidad and Tobago Intellectual Property Office (TTIPO) The WIPO AMC collaborates with TTIPO in providing ADR services for IP disputes in Trinidad and Tobago.

WIPO ADR Stories

Explore our WIPO ADR Stories to learn about successful implementations of the WIPO ADR Co-Administration Program.

  • WIPO ADR Stories: Supporting IP and Copyright Offices through the WIPO ADR Co-administration Program

    The WIPO Arbitration and Mediation Center (WIPO AMC) collaborates with Intellectual Property and Copyright Offices (IP Offices) worldwide to advance the use of Alternative Dispute Resolution (ADR) for IP and technology-related disputes. Initially focused on raising awareness and providing training, some of these partnerships have evolved to the development of online tools for case administration and dispute resolution, and the establishment of ADR services locally.

    Read more

  • INDAUTOR, Mexico

    How WIPO's Online Tools Help the Resolution of Copyright Disputes in Mexico

    In order to respond to the meeting and travel restrictions caused by the COVID-19 pandemic, the National Institute of Copyright of Mexico (INDAUTOR) and the WIPO Arbitration and Mediation Center make available online conciliation meetings to resolve copyright disputes in Mexico.

    Read more

  • DINAPI

    Paraguay: Mediation as a tool to combat piracy and counterfeiting of products

    Counterfeiting and piracy are global threats that affect intellectual property (IP) rights holders, consumers and economies alike. In Paraguay, these illicit activities have posed a significant challenge, particularly for markets like luxury goods and pharmaceuticals. To address this problem, Paraguay's National Intellectual Property Office, (DINAPI) has adopted an innovative approach: mediation.

    Read more

  • Pledge

    Supporting the Creative Industries in Resolving Copyright and Content Disputes

    What do disputes related to the international co-production of a film, the development of a mobile application, the rights to the design of a video game scenario, or the payment of royalties for the use of a song, all have in common? They have a negative impact on creators as well as the commercial exploitation of their IP rights. To reduce such impact, parties can refer their copyright and content disputes to mediation and arbitration. The WIPO Arbitration and Mediation Center actively collaborates with the Ministry of Culture, Sports and Tourism of the Republic of Korea (MCST) to raise awareness of and provide dispute resolution services to the creative industries in the Republic of Korea and beyond.

    Read more

Contact information

WIPO Arbitration and Mediation Center (Geneva)
34, chemin des Colombettes
1211 Geneva 20
Switzerland

T +4122 338 8247
F +4122 740 3700

WIPO Arbitration and Mediation Center (Singapore)
Maxwell Chambers Suites
28 Maxwell Road #02-14
Singapore 069120

T +65 6225 2129
F +65 6225 3568

For additional information arbiter.mail@wipo.int