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India

Consumer Protection Act, 1986 (as amended up to the Consumer Protection (Amendment) Act, 2002)

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India

Year of current version:2002
Date of Text (Issued):1986
Type of Text:Implementing Rules/Regulations
Subject Matter:Alternative Dispute Resolution (ADR), Other, Trademarks
Notes:
The Act protects the interest of consumers through the provisions of establishment of consumer councils (chapter II), forums for the settlement of consumers’ disputes (chapter III) , and other matters connected therewith.

Section 2(1)(r) of the Law defines unfair trade practice to include, among other things, 'the practice of making any statement, whether orally or in writing or by visible representation, which falsely represents that the goods are of a particular standard quality, quantity, grade, composition, style or model (subsection 1, i); or falsely represents that the goods or services have sponsorship, approval, performance, characteristics, accessories, uses or benefits which such goods or services do not have (subsection 1, iv) ; or represents that the seller or the supplier has a sponsorship or approval or affiliation which such seller or supplier does not have (subsection 1 v); or gives false or misleading facts disparaging the goods, services or trade of another'.
Section 6 provides for the objectives of the Consumer Protection Council regarding the protection the consumers against unfair trade practices (subsections b & e).
Section 14 states that the District Forum (known as 'Consumer Disputes Redressal Forum') is competent to issue an order to the defendants to replace the goods with new goods of similar description, which shall be free from any defect (subsection b); or to discontinue the unfair trade practice or not to repeat them (subsection f).

Section 1(3) of the Act states that 'it shall come into force on such date as the Central Government may, by notification*, appoint and different dates may be appointed for different States and for different provisions of this Act.'
Available Texts: 
English

Consumer Protection Act, 1986 (as amended up to the Consumer Protection (Amendment) Act, 2002) Consumer Protection Act, 1986 (as amended up to the Consumer Protection (Amendment) Act, 2002), Complete document (pdf) [218 KB] Consumer Protection Act, 1986 (as amended up to the Consumer Protection (Amendment) Act, 2002), Complete document (htm) [95 KB] (Version with Automatic Translation Tool)

Related Legislation:
WIPO Lex No.:IN076

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