How to manage your WIPO Account
How to Create / Validate a WIPO Account.
- Click on the following link "Create a WIPO Account" (the same link is also available in the Login page)
- Fill in your customer information, including your email address, and set up your login credentials (username and password)
Useful information for creating your WIPO Account:
- WIPO Accounts are personal and NOT generic. Please provide your own personal details and an individual email address when creating your WIPO Account
- All fields marked with ‘*’ are mandatory and must be completed
- An email address can be associated with one WIPO Account only
- The username that you create for your WIPO Account is a unique identifier that you will not be able to change in the future. If the username you have chosen already exists for another WIPO Account, an error message will appear and you will be prompted to indicate a different username
- Requirements:
- it must not contain non-Latin letters, blank spaces or any special characters
- the minimum number of characters for the username is four
- A valid password must meet the following conditions:
- must contain at least 1 numerical character
- must be at least 8 characters long (please bear in mind that the password is case-sensitive)
- Although not mandatory, we recommend that you complete all the address related fields as they are often used by our different online services
- The WIPO Account offers you the possibility to include a "recovery email" in your profile which can be used in case you can no longer access the email used for your WIPO Account, in case you have forgotten your username or if you need to reset your password. Although it is not a mandatory field we recommend that you add one to your profile. Please note that the recovery email must be an individual email address and cannot be used for another WIPO Account.
3. Once all required fields have been filled in, you can click on the ‘Create an account’ button to submit your request.
4. Following the submission of the request, within a few minutes, you will receive a validation email. It will allow you to complete the creation process by validating your new WIPO Account.
[In case you do not receive the validation email, please check your spam folder and contact the IT administrator of your email account to adjust the filter settings. If you still cannot find the email, we suggest that you repeat the function to "Request validation e-mail" in order to ask WIPO to send you another validation email].
5. Click on the button "Validate WIPO Account" included in the email.
Your WIPO Account is now validated and ready to be used within the context of the online services offered by WIPO.
Please note that:
- The creation and maintenance of your WIPO Account is completely free of charge.
- Recommended browsers: Although we strive to support all major browsers, the WIPO Account works best in browsers that support modern web standards. You may use recent versions of browsers such as Chrome, Mozilla Firefox and Microsoft Edge. However, some of the WIPO Account features will not work properly with other browsers such as Safari.
- Certain WIPO IP Services require a high level of confidentiality. Strong authentication is required to access confidential data and documents in ePCT and to prepare and file new international applications. Please click here for more information about the authentication methods available and how to set them up.
Strong authentication is also required to access Hague System online services. Please click here for more information on how to set it up.
For users of other WIPO online services, you can simply login with your username and password. Strong authentication is not required.
-If you are an IP Office user, depending on which services you aim to access, you will have to perform additional actions. For ePCT, please follow the step by step process for IP Office users here. For the Madrid Office Portal, please consult the "IP OFFICES" section of the FAQS for instructions.
How do modify the personal details of your WIPO Account.
- IP Office users: You can modify only your phone number and preferred communication language. Any other changes to your WIPO Account must be requested directly via the ePCT contact person in your IP Office.
- All other WIPO Account users can follow the instructions below to update personal details.
To modify the personal details of your WIPO Account:
- Log in to your WIPO Account (click here to directly access the Login page), with your Username and Password
- Once logged in, click on the “My WIPO Account” link, as shown below:
3. To modify your personal details, click on the edit icon on the right:
Please note that your username and customer ID cannot be modified.
How to change the email address of your WIPO Account.
1. Log in to your WIPO Account (click here to directly access the Login page), with your Username and Password
2. Once logged in, click on the “My WIPO Account” link, as shown below:
3. Click on the edit icon next to your email address:
You will be prompted to:
- Enter your new email address
- Confirm your new email address
- Click on the "Change e-mail" button to submit the request.
You will receive a confirmation code from WIPO at the new email address that you must enter in order to validate the change. If you do not receive the confirmation email, please check your spam folder and contact the IT administrator of your email account to adjust the filter settings (if the problem persists, please contact us for further assistance). An email is also sent to your old email address warning that the email address of your WIPO Account is in the process of being changed.