诈骗警示——冒充来电、钓鱼邮件、欺诈性付款要求
请警惕通过电话、电子邮件或短信实施的诈骗。
诈骗分子正日益将目标对准知识产权所有者和企业，企图窃取您的钱财或个人/公司信息。这些人会诱使您相信某项通讯来自本组织，或来自与本组织有关联的个人或组织。诈骗分子的请求可能看似合法。例如，可能会“伪造”我们的电话号码或电子邮件地址，和/或使用看似属于产权组织的徽标和信笺抬头。
- This email address has no connection to WIPO or any official IP Office
- WIPO's official email addresses exclusively use the "wipo.int" domain
- You should not respond to any communication coming from this address
- You should not make any payment requested through this or any similar fraudulent email address
If you think you’ve been scammed contact us.
如果您认为自己已经遭遇诈骗，请联系我们。
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如何识别诈骗邮件？
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如何识别冒充来电？
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如果我认为自己被骗了，该怎么办？
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通过案例了解更多识别诈骗的方法
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最新诈骗手法
如何识别诈骗邮件？
1. 检查发件人
请核实发件人的电子邮件地址是否包含“wipo.int”域名。但请注意，电子邮件地址可能被伪造或冒用。
2. 分析内容
我们的用语不会制造紧迫感或发出威胁。我们只会通过官方平台（用于创建WIPO帐户）索取个人信息。请警惕任何向您施压，催促立即采取行动的电子邮件。请谨记，我们绝不会在书面通信中要求您进行任何未经请求的付款，也不会提供任何付款说明。
3. 核实链接
在点击任何链接前，请先将鼠标悬停在链接上，预览网址，并检查其是否包含“wipo.int”（或“upov.int”）后缀。
4. 检查附件
请警惕意外收到的附件。我们绝不会要求您下载未经请求的文件或软件。
5. 查看整体质量
请留意语法错误、拼写错误或异常排版，因为这些通常是诈骗邮件的常见特征。
6. 如有疑问，请核实
如果您对声称来自产权组织的电子邮件真实性存疑，请勿回复或点击任何链接。请直接联系我们以确认其真实性。
如何识别冒充来电？
1. 注意对方提出的问题
我们的员工绝不会通过电话索取您的个人信息或支付信息。如果来电者自称来自产权组织并要求提供此类信息，这极可能是诈骗电话。请勿向任何人提供此类信息。
2. 警惕付款要求
产权组织的服务费应直接支付给国际局，或在适用情况下支付给国家/地区知识产权局。切勿向第三方服务机构或组织付款。
3. 切勿在压力下行事
诈骗分子常常制造紧迫感，或以不利后果相威胁，迫使您匆忙作出决定。
4. 核实来电者身份
若您接到自称来自产权组织的意外来电，请不要犹豫，立即挂断电话并联系我们。
Latest active scams
Scammers are currently using the fraudulent email address admin@wipo-office.com to impersonate WIPO and other IP Offices, including the EPO and EUIPO. These fraudulent emails falsely demand payments for Trademark or Patent services. See the examples below.
EPO
EUIPO - European Union
Please be aware that:
- This email address has no connection to WIPO or any official IP Office
- WIPO's official email addresses exclusively use the "wipo.int" domain
- You should not respond to any communication coming from this address
- You should not make any payment requested through this or any similar fraudulent email address
If you have received an email from this or other suspicious email address, please report it immediately using steps described immediately above.
How can I spot a fraudulent email?
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Step 1
Check the sender
Verify that the sender's email address contains the "wipo.int" domain. Be aware, however, that email addresses can be:
- Spoofed: the sender's email address is technically forged to display as a legitimate address (e.g., appearing as "noreply@wipo.int") while the actual origin of the email is entirely different. You can detect this by hovering over the sender's email address, which will reveal the real address behind it.
- Impersonated: the email address is designed to closely resemble a legitimate one but contains subtle differences that are easy to miss (e.g., "wlpo.int" instead of "wipo.int").
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Step 2
Analyze the content
Our language excludes urgencies and threats. We will only request personal information through our official platforms (for the creation of a WIPO Account). Be cautious of any email creating pressure to act immediately. And remember that we will never ask you to make an unsolicited payment, with instructions on how to do so, in our written communications.
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Step 3
Verify the links
Before clicking any link, hover over it to preview the URL and check whether it contains the "wipo.int" (or "upov.int") extension.
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Step 4
Check for attachments
Be cautious of unexpected attachments. We will never ask you to download unsolicited files or software.
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Step 5
Look at the overall quality
Watch for poor grammar, spelling mistakes, or unusual formatting, as these are common indicators of fraudulent emails.
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Step 6
When in doubt, verify
If you are unsure about the legitimacy of an email claiming to be from WIPO, do not respond or click any links. Contact us directly to confirm its authenticity.
How can I spot a spoofed call?
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Step 1
Pay attention to the questions asked
Our employees will never ask you for personal or payment information over the phone. If a caller claims to be from WIPO and requests such information, this is a strong indicator of a fraudulent call. Do not provide this data to anyone.
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Step 2
Be cautious about payment requests
Fees charged for WIPO services are to be paid directly to the International Bureau or, where applicable, to the national/regional IP Office. Payments should never be made to third-party services or organizations.
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Step 3
Do not act under pressure
Scammers often create a sense of urgency or threaten consequences to push you into making quick decisions.
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Step 4
Verify the caller's identity
If you receive an unexpected call from someone claiming to be from WIPO, do not hesitate to hang up and contact us.
How can I spot a fraudulent email?
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Step 1
Check the sender
Verify that the sender's email address contains the "wipo.int" domain. Be aware, however, that email addresses can be:
- Spoofed: the sender's email address is technically forged to display as a legitimate address (e.g., appearing as "noreply@wipo.int") while the actual origin of the email is entirely different. You can detect this by hovering over the sender's email address, which will reveal the real address behind it.
- Impersonated: the email address is designed to closely resemble a legitimate one but contains subtle differences that are easy to miss (e.g., "wlpo.int" instead of "wipo.int").
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Step 2
Analyze the content
Our language excludes urgencies and threats. We will only request personal information through our official platforms (for the creation of a WIPO Account). Be cautious of any email creating pressure to act immediately. And remember that we will never ask you to make an unsolicited payment, with instructions on how to do so, in our written communications.
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Step 3
Verify the links
Before clicking any link, hover over it to preview the URL and check whether it contains the "wipo.int" (or "upov.int") extension.
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Step 4
Check for attachments
Be cautious of unexpected attachments. We will never ask you to download unsolicited files or software.
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Step 5
Look at the overall quality
Watch for poor grammar, spelling mistakes, or unusual formatting, as these are common indicators of fraudulent emails.
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Step 6
When in doubt, verify
If you are unsure about the legitimacy of an email claiming to be from WIPO, do not respond or click any links. Contact us directly to confirm its authenticity.
How can I spot a spoofed call?
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Step 1
Pay attention to the questions asked
Our employees will never ask you for personal or payment information over the phone. If a caller claims to be from WIPO and requests such information, this is a strong indicator of a fraudulent call. Do not provide this data to anyone.
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Step 2
Be cautious about payment requests
Fees charged for WIPO services are to be paid directly to the International Bureau or, where applicable, to the national/regional IP Office. Payments should never be made to third-party services or organizations.
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Step 3
Do not act under pressure
Scammers often create a sense of urgency or threaten consequences to push you into making quick decisions.
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Step 4
Verify the caller's identity
If you receive an unexpected call from someone claiming to be from WIPO, do not hesitate to hang up and contact us.
如果我怀疑自己被骗了，该怎么办？
如果您收到来自本组织的任何意外信息且对其合法性存疑，请勿提供任何信息、进行任何付款或点击任何链接。请按以下步骤操作：
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步骤1
直接联系我们
请联系我们的联络中心讨论此事。
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步骤2
寻求内部支持
请酌情联系您的信息安全团队或律师，报告可疑通信并寻求指导。
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步骤3
查看我们的网站
查看是否有类似的欺诈通知举报。您可以在本网站查看以下两个部分。您还可以访问您所在国家或地区的专利局网站，这些网站通常设有专门发布欺诈通知的板块。
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步骤4
提醒您的同事
告知所有可能收到类似通知的同事，以便其知晓并采取防范措施。
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步骤5
向主管部门举报
向您所在国家的政府主管部门和/或消费者保护组织投诉，协助采取行动打击诈骗分子。
通过案例了解如何识别诈骗
保护自己的最佳方式是了解钓鱼邮件的特征。请查看以下示例，熟悉关键的警示信号，以便识别并规避诈骗通信。
More examples of fraudulent messages
诈骗分子正在使用虚假电子邮件地址 admin@wipo-office.com 冒充产权组织和其他知识产权局（如欧专局、欧盟知识产权局），要求为商标或专利服务付费：
推销不必要法律服务的虚假产权组织商标注册通知
这封欺诈信件谎称收件人的商标国际申请“已获产权组织受理，并正在根据《马德里议定书》进行审批”。
与典型的收费诈骗不同，这封信采取了更隐蔽的手法：它并非直接索要款项，而是通过捏造一项紧急法律要求，迫使商标所有人在所有指定国家聘请并支付“当地代表”的费用。信中歪曲了真实的法规依据和各国商标法，以营造合法表象，并复制了产权组织在日内瓦的实际地址和官方标识，以增强可信度。
产权组织不会发送未经请求的商标注册通知，要求申请人通过第三方联系人指定当地代理人。
假冒产权组织账户对账通知的网络钓鱼邮件
该电子邮件冒充产权组织会计部门，声称要对未结余额进行“年度银行对账审计”。
该邮件试图实施双管齐下的攻击：首先，它要求收件人点击一个可疑链接，进入一个名为“Access Solvay-WIPO Folder Now”的共享文件夹，从而分享机密财务信息，包括未结发票和未付款项清单，该链接很可能用于窃取凭证或敏感财务数据。其次，邮件指示收件人“暂停所有付款，直至另行通知”，这是典型的商业电子邮件入侵（BEC）策略，用于后续将款项转至诈骗账户。该邮件来自Accounting.WIPO@encrypt-email.org，这是一个与产权组织毫无关联的非官方地址，但复制了产权组织的官方徽标和日内瓦地址，以制造合法表象。
产权组织绝不会通过第三方加密邮箱域名进行通信，所有官方通信均仅来自@wipo.int邮箱地址。
通过比特币索要产权组织国际商标续展费的虚假通知
该邮件谎告收件人，其在产权组织登记的商标国际注册需立即支付1,970.00欧元的续展费。
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最新诈骗手法
IPC – Intellectual Property Consulting / WIPO Office
IPC–Intellectual Property Consulting/产权组织办事处
诈骗关键词：admin@ipc-consultants.com、IPC、Intellectual Property Consulting
“要求在5天内通过银行转账向摩尔多瓦银行账户（Victoriabank，IBAN MD40VI022512...）支付2,445欧元，收款人列为“IPC–Intellectual Property Consulting”。该电子邮件使用“最终通知”、“具有约束力且不可协商”以及“不可逆的执法后果”等威胁性语言向收件人施压，迫使其付款。
EIPD–European Intellectual Property Directorate/虚假的欧盟知识产权局行政保护费要求
该电子邮件谎告收件人，其在欧盟知识产权局（EUIPO）登记的共同体商标注册需立即支付“行政保护框架”费用。
Learn more about Patent scams (PCT)
Learn more about Trademark scams (Madrid Registry)
Learn more about spotting scams through examples
The best way to protect yourself is to know what a phishing email looks like. Take a look at the two examples below and familiarize yourself with the key warning signs to help you identify and avoid fraudulent communications.
More examples of fraudulent messages
诈骗分子正在使用虚假电子邮件地址 admin@wipo-office.com 冒充产权组织和其他知识产权局（如欧专局、欧盟知识产权局），要求为商标或专利服务付费：
Example 1. Fraudulent Trademark Registration Notice impersonating WIPO Madrid
Trademark registration notice
This email fraudulently claims the recipient's trademark faces a competing claim, falsely stating that WIPO handles trademark opposition or infringement disputes. It urgently demands a response to "protect" the trademark and deceptively uses an alleged WIPO colleague's name to lend credibility to this fake legal notice.
Example 2. Fraudulent email impersonating WIPO's Accounting Department coming from Accounting.WIPO@encrypt-email.org
Trademark registration notice
This email fraudulently claims the recipient's trademark faces a competing claim, falsely stating that WIPO handles trademark opposition or infringement disputes. It urgently demands a response to "protect" the trademark and deceptively uses an alleged WIPO colleague's name to lend credibility to this fake legal notice.
仍有疑问或收到可疑信息？
我们的团队随时为您提供帮助。如有任何疑问或顾虑，请随时联系我们。