WIPO Arbitration and Mediation Center



PRGRS, Inc. v. Pamela Pak

Case No D2002-0077


1.The Parties

The Complainant is PRGRS, Inc., a Delaware, U.S.A. corporation whose address is 801 West Street, 2nd Floor, Wilmington, Delaware 19801-1514, United States of America. The Complainant is represented in this proceeding by Sumner C. Rosenberg, Esq., Needle & Rosenberg P.C., 127 Peachtree Street, N.E., Suite 1200, Atlanta, Georgia 30303-1811, United States of America.

The Respondent in this proceeding is Ms. Pamela Pak, an individual whose address is 8635 W. Sahara Avenue, Las Vegas, Nevada 8117, United States of America. The Respondent is represented in this proceeding by Mr./Ms. H. Wilson, 1107 Key Plaza, Key West, Florida 33040, United States of America.


2.The Domain Name and Registrar

The domain name in dispute is <prg-schultz.com>. The registrar for the disputed domain name is Global Knowledge Group, 2700 Earl Rudder Frwy, Suite 1300, College Station, Texas 77845, United States of America.


3.Procedural History

This dispute is to be resolved in accordance with the Uniform Policy for Domain Name Dispute Resolution (the Policy) and Rules (the Rules) approved by the Internet Corporation for Assigned Names and Numbers (ICANN) on October 24, 1999, and the World Intellectual Property Organization Arbitration and Mediation Centerís (the Center) Supplemental Rules for Uniform Domain Name Dispute Resolution, (the Supplemental Rules).

The Complaint was filed on January 25, 2002 in hard copy, and on February 1, 2002, by e-mail. On January 28, 2002, the Center requested that the Registrar Global Knowledge Group ascertain the registrant for the domain name <prg-schultz.com>. On February 7, 2002, Global Knowledge Group reported to the Center that the current registrant was Pamela Pak, whereas in its Complaint the Complainant had named Imanageworksite as the Respondent. The Registrar Global Knowledge Group also stated the Policy was in effect and that it had frozen or "locked" the disputed domain name.

On February 11, 2002, the Center wrote to the Complainant and requested that the Complaint be amended to reflect as Respondent the currently listed registrant of the disputed domain name, i.e., Ms. Pamela Pak. On February 12, 2002, the Complainant submitted an amended Complaint changing the name of the Respondent to Ms. Pamela Pak.

On February 18, 2002, the Center forwarded a copy of the Complaint to the Respondent by registered mail and by e-mail and this proceeding officially began. Respondentís Response was received by the Center on February 13, 2002, in hard copy and on March 1, 2002 by e-mail.

The Administrative Panel submitted a Declaration of Impartiality and Independence on March 20, 2002, and the Center proceeded to appoint the Panel on March 25, 2002. The Panel finds the Center has adhered to the Policy and the Rules in administering this Case.

This Decision was originally due on April 8, 2002 but, at the request of the Panel, the due date was delayed to April 24, 2002.


4.Factual Background

On July 26, 2001, Complainant released a press statement announcing The Profit Recovery Group International, Inc.ís merger with Howard Schultz and Associates International, Inc. and stating the companyís post-merger name would be PRG-Schultz (Complaint Annex C). The Complainant submitted United States service mark applications for the "PRG-Schultz" mark on August 9, 2001, and on August 28, 2001, in the category of auditing services.

The Respondent registered the disputed domain name <prg-schultz.com> on July 26, 2001, i.e., the same date as the Complainantís press release.

On December 25, 2001, the Complainant received an e-mail signed by one Peter G. Schultz offering to sell the disputed domain name for U.S. $14,400. The e-mail indicated that the owner had another offer and would be transferring the domain name by December 27, 2001 if Complainant failed to respond by that date (Complaint Annex E).

On January 3, 2002, Complainant received an e-mail from one I. Levin, Esq. on behalf of the owner of the disputed domain name. Mr. Levin stated he had been asked to file actions if Complainant failed to respond by January 5, 2002 to the registrantís offer to sell the disputed domain name (Complaint Annex F).

Complainant then received a letter dated January 4, 2002, from one P. Schultz of PRG Schultz Music. Mr. Schultz asked that the Complainant contact him the same day or the disputed domain name would be placed on a domain name liquidation auction web site (Complaint Annex G).


5.The Partiesí Contentions (Summarized)

Complainantís Contentions

-Complainant PRGRS has provided business and financial consulting services under the mark PRG since its inception in 1990.

-The Respondentís domain name is identical or confusingly similar to the new service mark of Complainant. The domain name is <prg-schultz.com>: the second level domain prg-schultz is identical to PRGRS, Inc.ís new service mark and trade name, as disclosed in its pending trademark application.

-Respondent has no right or legitimate interest in respect of the domain name. Respondent is not a licensee of Complainant, nor is it otherwise authorized to use Complainantís marks.

-The Respondent registered the <prg-schultz.com> domain name in bad faith. As evidence of Respondentís bad faith registration, Complainant submits that Respondent has made numerous offers to sell the <prg-schultz.com> domain name to Complainant, and threatened to sell the domain name to third parties on an auction site.

-Through its course of repeated threats and demands, the Respondent has demonstrated its bad faith intent to sell the domain name to Complainant, and threatened to sell the domain name to unnamed third parties or auction the domain name off, all in knowing disregard for Complainantís legitimate trademark rights in the mark.

-The Respondent registered the disputed domain name primarily for the purpose of selling, renting, or otherwise transferring the domain name registration to Complainant, who is the owner of the trademark or service mark, or to a competitor of Complainant, for valuable consideration in excess of the Respondentís out-of-pocket costs directly related to the domain name.

-The Respondent made a material misrepresentation when it registered the disputed domain name because it knew or should have known that the name infringed the Complainantís trademark rights.

-The Respondent has never used, or made preparations to use, the domain name or a name corresponding to the domain name in connection with a bona fide offering of goods or services.

-The Respondent has never been commonly known by the disputed domain name.

-The Respondent is not making a legitimate non-commercial or fair use of the domain name, without intent for commercial gain or misleadingly to divert consumers or to tarnish the trademark or service mark at issue.

Respondentís Contentions

-The Complainant did not file for a trademark using the disputed domain name until August 9, 2001. However, the Respondent registered the disputed domain name on July 26, 2001, with no knowledge of the Complainantís forthcoming trademark registration. The law is not retroactive, and the Respondent is not psychic.

-The domain name was registered so that I t could point to Respondentís store, PRG Schultz (Peters, Reinhold, Gregs & founder Mark Schultz). The active web site the disputed domain name points to is: <prgschultz.vstoreauto.com>. This was a professionally designed web site, and we have a contract with Vstore to act as the distributor for our products under the name "PRG Schultz" which came up as "Trademark Free" when we conducted a name search prior to web site launch in July, 2001.

-Our company considered a name change, and when PRG contacted us, we stated that we would consider selling our rights to the name. That is our right under the law. We spent thousands of dollars designing our web site and promoting it. If we decided to later change our name, it would only make good business sense to liquidate the prior assets of the "old name" associated with the company in order to fund our new name expenses.

-The Complainant claims it issued a press release on or about the date we registered the domain name. This is purely coincidental, as we would have no way of knowing this unless we searched the name "PRG" on a daily basis.

-In the WIPO Case Alfabet Meta-Modeling AG v. Henrik Rambe, WIPO Case No. D2001-1205, (November 21, 2001), it is clearly confirmed that an offer to sell a name is not an act of bad faith.

-Any e-mail sent to Complainant that did not specify the administrative contact for this domain name was not sent to them by us.


6.Discussion and Findings

In order for Complainant to prevail and have the disputed domain name <prg-schultz.com> transferred to it, the Complainant must prove the following (the Policy, para 4(a)(i-iii):

-the domain name is identical or confusingly similar to a trademark or service mark in which the Complainant has rights; and

-the Respondent has no rights or legitimate interests in respect of the domain name; and

-the domain name was registered and is being used in bad faith

Identical or Confusingly Similar

The Complainant has based its claims to mark rights in the disputed domain name <prg-schultz.com> on its stated applications for United States service mark ownership of two "PRG-Schultz" marks for auditing services. The Complainant states these applications were filed on August 9, 2001, and August 28, 2001 (the Complaint, pp. 6-7). The Complainant apparently assumes that filing a service mark application for "PRG-Schultz" gives it rights in this mark. The Panel knows of no authority supporting this position and the Complainant does not supply any.

Contrary to what the Complainant is proposing, the Panel finds the broad consensus under the Policy is that a trademark application alone is not sufficient evidence of mark rights in a disputed domain name. (See for example: First Tuesday Limited v. The Startup Generator and Christopher Stammer, WIPO Case No. D2000-1732, February 12, 2000: "Öneither the United States application nor the community trademark application, nor specific applications in particular countries provide evidence in and of themselves of trademark rightsÖ."; or Monty and Pat Roberts, Inc. v. J. Bartell, WIPO Case No. D2000-0300, June 13, 2000: "Complainant does not have an extant trademark application. Even if it did, this would not create a presumption of secondary meaning.")

There are some cases where the trademark application has been mentioned along with use of the mark as being sufficient evidence of mark rights, but the use is given far more weight. (Ontrack Data International, Inc. v. Barbara Drewett, NAF FAO109000099767, November 2, 2001; and Synaxia Networks Corporation and Synaxia Limited v. Koray Kulcu, NAF Case No. FA0010000095849, December 6, 2000).

The only other possible evidence the Complainant has supplied of mark rights in the disputed domain name is a copy of a press release announcing the merger of The Profit Recovery Group International, Inc. and Howard Schultz and Associates International, Inc. in the fourth quarter of 2001 (Complaint Annex C) with the resulting company to be called PRG-Schultz. While the Panel finds it logical, as apparently did the Respondent, that the new entity might want to use PRG-Schultz as a trade name, this press release about prospective use of a trade name (not protected by the Policy) is not sufficient evidence that the Complainant has acquired mark rights in the disputed domain name <prg-schultz.com>.

The Panel thus concludes that the Complainant has not carried its burden of proof to show that "the domain name is identical or confusingly similar to a trademark or service mark in which the Complainant has rights"; (the Policy 4(a)(i)).

Since the Policy requires the Complainant to prevail under each section of the Policy at 4(a)(i-iii), the Panel does not need to discuss 4(a)(ii-iii), i.e., whether the Respondent has legitimate rights or interests in the domain name and whether the Respondent registered and is using the disputed domain name in bad faith. The Panel does note, however, that the evidence submitted by both the Complainant and the Respondent on these issues is overwhelmingly in the Complainantís favor.



The Panel has found that the Complainant failed to show that it had trade or service mark rights in the disputed domain name <prg-schultz.com> per the Policy at section 4(a)(i). Therefore, pursuant to Policy section 4(i) and Rule 15, the Panel orders that the disputed domain name <prg-schultz.com> remain registered to the Respondent, Ms. Pamela Pak.



Dennis A. Foster
Sole Panelist

Dated: April 24, 2002