
Alternative Dispute Resolution
The WIPO Arbitration and Mediation Center offers time- and cost-efficient alternative dispute resolution (ADR) options, such as mediation, arbitration, expedited arbitration, and expert determination to enable private parties to settle their domestic or cross-border commercial disputes. The WIPO Center is international and specialized in IP and technology disputes. The WIPO Center is also the global leader in the provision of domain name dispute resolution services under the WIPO-designed UDRP.
WIPO ADR is specialized, flexible and confidential. Its consensual nature often results in a less adversarial process, allowing the parties to begin, continue, or enhance profitable business relationships with each other. If well managed, ADR can save time and money. Read more on ADR advantages.
WIPO ADR options have been used by large-sized companies, SMEs and startups across industries and sectors, artists and inventors, R&D centers, universities, producers and collecting societies. Read more on the WIPO case experience.
The WIPO Center provides recommended ADR contract clauses to facilitate party agreement to refer a dispute to WIPO ADR. The WIPO Center also makes available the WIPO Clause Generator.
The WIPO Center makes available procedural information and filing guidelines for WIPO Mediation, Arbitration and Expert Determination options. The WIPO Center also provides Good Offices services.
If you are involved in a domain name dispute, you can visit WIPO's domain name dispute resolution services website.
News
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April 25, 2025
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New Dispute Resolution Service for .HT (Haiti)
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WIPO ADR Stories

WIPO ADR Stories: Supporting IP and Copyright Offices through the WIPO ADR Co-administration Program

Paraguay: Mediation as a tool to combat piracy and counterfeiting of products

How do SMEs Benefit From Mediation to Resolve Their IP Disputes?
WIPO dispute resolution options

Mediation

Arbitration and Expedited Arbitration

Expert Determination

Domain Name Disputes
Key user resources
Rules and tools
Reference
Events and training
WIPO ADR services for specific sectors

Information and Communication Technology
A significant part of WIPO ADR cases concern Information and Communication Technology (ICT) disputes. WIPO ADR services for the ICT industry also include tailored model submission agreements that parties may use to refer a dispute concerning the determination of fair, reasonable and non-discriminatory (FRAND) terms to WIPO ADR.

Research and Development
To optimize dispute resolution in the R&D and technology transfer sector, the WIPO Center collaborates with relevant stakeholders. This includes the development and dissemination of model R&D agreements, which recommend WIPO mediation and arbitration options.

Copyright and Content
WIPO ADR procedures are regularly used by creators, collective management organizations (CMOs), and companies, to resolve copyright- and content-related disputes without the need for court litigation.

Life Sciences
WIPO Center services for Member States
- raising awareness of ADR for IP disputes;
- assisting IP and Copyright Offices with ADR case administration (including co-administration, training of neutrals and online case administration tools); and
- participation in the development of model R&D model agreements including ADR options.
Contact us
WIPO Arbitration and Mediation Center (Geneva)
1211 Geneva 20
Switzerland
T +4122 338 8247
F +4122 740 3700
E arbiter.mail@wipo.int
WIPO Arbitration and Mediation Center (Singapore)
28 Maxwell Road #02-14
Singapore 069120
T +65 6225 2129
F +65 6225 3568
E arbiter.mail@wipo.int
Podcast
Domain name disputes
Procedures available to resolve disputes related to the bad-faith registration of domain names corresponding to third-party trademarks.