WIPO Online Case Administration Tools

The WIPO Arbitration and Mediation Center aims to offer time and cost efficient mediation, arbitration and expert determination proceedings. To assist this purpose, the WIPO Center makes available at no cost to interested parties online case administration options, including an online docket and videoconferencing facilities.


Parties to a procedure under the WIPO Mediation, Arbitration, Expedited Arbitration or Expert Determination Rules may opt to use WIPO eADR.

WIPO eADR allows parties and neutrals (mediators, arbitrators and experts) in a WIPO case to securely submit communications electronically into an online docket. Users receive email alerts of any such submission being made and may access and search the online docket at any time.

All case information filed in WIPO eADR is protected and encrypted to ensure confidentiality.

Videoconferencing Facilities

In certain circumstances, for example where they are based in different locations, parties and neutrals in WIPO cases may agree to hold meetings or hearings remotely via online tools, including videoconferencing facilities.

To assist in the time and cost efficient administration of procedures under its Rules, the WIPO Center makes available a number of videoconferencing solutions.


To request further information on these online case administration tools please contact the WIPO Center by e-mail to arbiter.mail@wipo.int or by telephone at +41 22 338 8247. A WIPO ECAF user manual is also available.