WIPO Online Case Administration Tools

The WIPO Arbitration and Mediation Center aims to offer time and cost efficient mediation, arbitration and expert determination proceedings. To assist this purpose, the WIPO Center makes available at no cost to interested parties online case administration options, including an online docket and videoconferencing facilities.


Parties to a procedure under the WIPO Mediation, Arbitration, Expedited Arbitration or Expert Determination Rules may opt to use WIPO eADR. WIPO eADR allows parties and neutrals (mediators, arbitrators and experts) in a WIPO case to securely submit communications electronically into an online docket.

First introduced in 2005, and regularly upgraded, parties have used WIPO eADR facilities in some 30% of WIPO Arbitration and Expedited Arbitration cases. The main features of WIPO eADR are explained here.

Videoconferencing Facilities

In certain circumstances, for example where they are based in different locations, parties and neutrals in WIPO cases may agree to hold meetings or hearings remotely via online tools, including videoconferencing facilities.

To assist in the time and cost efficient administration of procedures under its Rules, the WIPO Center makes available a number of videoconferencing solutions.


To request further information on these online case administration tools please contact the WIPO Center by e-mail to arbiter.mail@wipo.int or by telephone at +41 22 338 8247.