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ERDRP Complaint Filing Guidelines (Registered Names) for .name

  General Information on .name

Complaints under the ERDRP (Eligibility Requirements Dispute Resolution Policy for .name)


General Information on the ERDRP

      ERDRP Policy
      ERDRP Rules
      WIPO Supplemental ERDRP Rules
      ERDRP Fees
      Filing an ERDRP Complaint and/or Response
        Registered Names
          Submit a Complaint
            Additional information
          Submit a Response
        Defensive Registrations
        Ex Officio
  .name Complaints under the UDRP (Uniform Domain Name Dispute Resolution Policy)

Submit an ERDRP Complaint (Registered Names)

ERDRP Complaints concerning Registered Names (i.e. either a .NAME domain Name or a SLD E-mail address) must be filed with all of the following (details provided below):

1) the WIPO Arbitration and Mediation Center (the Center)
2) the Respondent(s) to the Complaint
3) the Registrar(s) concerned


Submit the Complaint to the Center

The Complaint must be submitted to the Center in electronic form and in hardcopy.

  • In electronic form:

  • Submit the Complaint (including the ERDRP Complaint Transmittal Coversheet - Registered Names) and any annexes available in electronic format. In order to facilitate electronic filing, the Center offers the option to download and complete the Model ERDRP Complaint (Registered Names) as a Word document to submit as an attachment to an e-mail to disputes.name@wipo.int.

  • In hardcopy:
    Send the signed original and the required number of hardcopies (three copies plus a number of additional copies corresponding to the number of Respondents) of the Complaint and annexes by express mail or courier service to:

    WIPO Arbitration and Mediation Center
    34 chemin des Colombettes
    1211 Geneva 20

    Tel.: (+41 22) 338 8247
    Fax: (+41 22) 740 3700

Submit the Complaint to the Respondent(s)

At the same time as the Complaint is submitted to the Center, send or transmit a copy of the Complaint (including the ERDRP Complaint Transmittal Coversheet - Registered Names) and all annexes to the Respondent in accordance with ERDRP Rules, para. 2(b), i.e. by fax (with a confirmation of transmission) or postal or courier service (postage pre-paid and return receipt requested) or electronically (provided a record of transmission is available).

Submit the Complaint to the Concerned Registrar(s)

At the same time as the Complaint is submitted to the Center, send or transmit a copy of the Complaint to the concerned registrar(s). Certain registrars have established specific contact details for these purposes, which may be obtained by accessing the web site of the registrar(s) in question.



Submit the required payment to the Center, as specified in the ERDRP Schedule of Fees in Annex D of the WIPO Supplemental ERDRP Rules. All payments to be made in connection with ERDRP disputes can only be effected by credit card (American Express, Visa, Master Card). The Center is under no obligation to accept payment effected by any other means. Please provide the name of cardholder as it appears on the card, card number, card expiration date, type of card. Payments by credit card may also be made by telephone by calling (+41 22) 338 8247.

No action will be taken on a Complaint until the required fee has been paid (Paragraph 19(b) ERDRP Rules). If the fee has not been paid within ten (10) days after receipt of the Complaint, the Complaint will be deemed withdrawn and the administrative proceeding terminated (Paragraph 19(c) ERDRP Rules).


Additional information

The following documents should be consulted in connection with preparing and filing a Complaint:

Questions concerning the filing requirements may be sent by e-mail to arbiter.mail@wipo.int.