Alternative Dispute Resolution
The WIPO Arbitration and Mediation Center is a neutral, international and non-profit dispute resolution provider that offers time- and cost-efficient alternative dispute resolution (ADR) options. WIPO mediation, arbitration, expedited arbitration, and expert determination enable private parties to efficiently settle their domestic or cross-border IP and technology disputes out of court. The WIPO Center is also the global leader in the provision of domain name dispute resolution services under the WIPO-designed UDRP.
Choosing the right procedure
Mediation
A mediator assists the parties in reaching a settlement of their dispute, based on the parties’ respective interests. Find out more about mediation under the WIPO Mediation Rules.
Arbitration and expedited arbitration
A procedure in which the parties submit their dispute to one or more arbitrators, for a binding and final decision (award). Learn more about arbitration under the WIPO Arbitration and Expedited Arbitration Rules.
Expert determination
A procedure in which the parties submit a specific matter (e.g., technical question, valuation of IP assets, establishment of royalty rates) to one or more experts who make a determination on the matter. Learn more about expert determination under the WIPO Expert Determination Rules.
Domain name disputes
Procedures available to resolve disputes related to the bad-faith registration of domain names corresponding to third-party trademarks. All about domain name dispute resolution, including UDRP filing.
Contact us
Arbitration and Mediation Center (Geneva)
34, chemin des Colombettes
1211 Geneva 20
Switzerland
T +4122 338 8247 or +41 800 888 549 (Free line within Switzerland)
F +4122 740 3700 or +41 800 888 550 (Free line within Switzerland)
E arbiter.mail@wipo.int
Opening hours: 09:00 - 18:00 (CET)
Arbitration and Mediation Center (Singapore)
Maxwell Chambers
28 Maxwell Road #02-14
Singapore 069120
T +65 6225 2129
E arbiter.mail@wipo.int
Email updates
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Domain name disputes
Procedures available to resolve disputes related to the bad-faith registration of domain names corresponding to third-party trademarks.