The Hague System Strengthens Its Security with Strong Authentication: Coming June 28, 2023!

May 30, 2023

The Hague System is taking a proactive leap in strengthening its security measures by introducing and implementing strong authentication, a robust and transformative security mechanism, for accessing Hague System online services.

Starting from June 28, 2023, you will need more than just a password to log in to access Hague System online services. You will also be required to register at least one strong authentication option in your WIPO account to authenticate your identity securely.

Why is the Hague System launching strong authentication?

As digital technology and business are increasingly interconnected, the need for advanced security mechanisms to protect sensitive data is more critical than ever. Embracing strong authentication for the Hague System is a testimony of WIPO's approach to combat potential threats by incorporating innovative technology and cybersecurity best practices. This enhanced security layer will aid in thwarting any unauthorized access, ensuring that access to your design applications, registrations, and self-service requests remains secure.

What methods of strong authentication are available?

Similar to other WIPO services that use strong authentication, you can choose one or more of the following options:

• Push notifications through the ForgeRock app.
• An app for a one-time password (such as Google Authenticator or Microsoft Authenticator).
• Mobile phone registration for receiving a one-time password via text message (SMS).
• WIPO digital certificates.

WIPO recommends enabling push notifications through the ForgeRock app and suggests registering at least two strong authentication methods in your WIPO account. The good news is once you set up a strong authentication option in your WIPO account, you can use it not only for Hague System online services but also for any WIPO service that uses strong authentication!

What Hague System online services need strong authentication?

Any Hague System online service that requires you to log in with a WIPO account will need at least one strong authentication method registered. This includes:

• eHague;
• eHague Filing;
• eHague Manage Representative;
• eHague Renewal (recommended for logging in when making a renewal request);
• Hague Document Upload.

New Hague System online services that will be launched and require you to log in with your WIPO account will also require you to use strong authentication when logging in.

How can you get help?

We are here to provide comprehensive support and guidance to users during the transition to strong authentication, ensuring seamless integration of the new security measure into our existing processes. If you need help or have questions, please feel free to contact us by phone or send us a message through Contact Hague.