World Intellectual Property Organization

Online Complaint Filing Form Complaints under the Uniform Domain Name Dispute Resolution Policy (UDRP)

This electronic filing form allows you to complete and submit a Complaint under the ICANN Uniform Domain Name Dispute Resolution Policy directly online to the WIPO Arbitration and Mediation Center.

After submitting this form, you will receive a confirmation message both on-screen and by email to the address you provide in the form. This confirmation message will include the full text of the Complaint as received by the Center. This will then allow you to save your Complaint, in order to also submit it (including all annexes) to the Respondent and Registrar. This is in accordance with Paragraphs 2 and 3 of the ICANN Rules for Uniform Domain Name Dispute Resolution Policy, which states that, any written communication to Respondent provided for under these Rules shall be made electronically via the Internet (a record of its transmission being available).

Annexes may be filed separately by email sent to domain.disputes@wipo.int, with the disputed domain name to which each pertains clearly indicated in the subject line. If you wish to file multiple Annexes, use of the WIPO model Complaint and simple email filing process described at http://www.wipo.int/amc/en/domains/complainant/ is recommended.

We recommend you consult the detailed Filing Guidelines.


Complaint Transmittal Coversheet:

Below is a Complaint that has been filed against you with the World Intellectual Property Organization (WIPO) Arbitration and Mediation Center (the Center) pursuant to the Uniform Domain Name Dispute Resolution Policy (the Policy) as approved by the Internet Corporation for Assigned Names and Numbers (ICANN) on October 24, 1999, the Rules for Uniform Domain Name Dispute Resolution Policy (the Rules) as approved by ICANN on October 30, 2009, and the WIPO Supplemental Rules for Uniform Domain Name Dispute Resolution Policy (the Supplemental Rules) in effect as of December 14, 2009.

The Policy is incorporated by reference into your Registration Agreement with the Registrar(s) of your domain name(s), in accordance with which you are required to submit to a mandatory administrative proceeding in the event that a third party (a Complainant) submits a complaint to a dispute resolution service provider, such as the Center, concerning a domain name that you have registered. You will find the name and contact details of the Complainant, as well as the domain name(s) that is/are the subject of the Complaint in the document that accompanies this Coversheet.

You have no duty to submit a Response to the Complaint until you have been formally Notified of the Complaint and Commencement of Administrative Proceedings by the Center. Once the Center has checked the Complaint to determine that it satisfies the formal requirements of the Policy, the Rules and the Supplemental Rules, it will forward an official copy of the Complaint to you by e-mail as well as sending you hardcopy Written Notice by post and/or facsimile, as the case may be. You will then have 20 calendar days from the date of Commencement within which to submit a Response to the Complaint in accordance with the Rules and Supplemental Rules to the Center and the Complainant. You may represent yourself or seek the assistance of legal counsel to represent you in the administrative proceeding.

  • The Policy can be found at http://www.wipo.int/amc/en/domains/rules/
  • The Rules can be found at http://www.wipo.int/amc/en/domains/rules/
  • The Supplemental Rules, as well as other information concerning the resolution of domain name disputes can be found at http://www.wipo.int/amc/en/domains/rules/
  • A model Response can be found at http://www.wipo.int/amc/en/domains/respondent/index.html

Alternatively, you may contact the Center to obtain any of the above documents. The Center can be contacted in Geneva, Switzerland by telephone at +41 22 338 8247, by fax at +41 22 740 3700 or by e-mail at domain.disputes@wipo.int.

You are kindly requested to contact the Center to provide an alternate e-mail address to which you would like (a) the Complaint, including Annexes and (b) other communications in the administrative proceeding to be sent.

A copy of this Complaint has also been sent to the Registrar(s) with which the domain name(s) that is/are the subject of the Complaint is/are registered.

By submitting this Complaint to the Center the Complainant hereby agrees to abide and be bound by the provisions of the Policy, Rules and Supplemental Rules.

Mandatory fields are marked as (required).


Before the:

World Intellectual Property Organization
Arbitration and Mediation Center

Complainant    
Name (required)  

Address

 

Respondent    
Name (required)  

Address

 
Disputed Domain Name[s] (required)  

COMPLAINT
(Rules, para. 3(b))

I. Introduction

[1.] This Complaint is hereby submitted for decision in accordance with the Uniform Domain Name Dispute Resolution Policy (the Policy), approved by the Internet Corporation for Assigned Names and Numbers (ICANN) on October 24, 1999, the Rules for Uniform Domain Name Dispute Resolution Policy (the Rules), approved by ICANN on October 30, 2009 and the WIPO Supplemental Rules for Uniform Domain Name Dispute Resolution Policy (the Supplemental Rules).

 


II. The Parties

A. The Complainant
(Rules, para. 3(b)(ii) and (iii))

[2.] The Complainant in this administrative proceeding is
[provide full name and, if relevant, corporate or legal status].
 

[3.] The Complainant's contact details are:

Address
[Specify mailing address]
 
Telephone
[Specify telephone number]
 
Fax
[Specify fax number]
 
E-mail (required)
[Specify e-mail address]
 

[If there is more than one Complainant, provide the above information for each and arguments and evidence to support the consolidation of multiple Complainants in a single Complaint in such cases, for example, where the multiple Complainants truly have a common grievance against the Respondent. Multiple Complainants may demonstrate a common grievance against the Respondent, for example, (1) where Complainants have a common legal interest in a relevant right or rights that are allegedly affected by the Respondent’s conduct, or (2) where the multiple Complainants are the target of common conduct by the Respondent which has clearly affected their individual legal interests.]

[4.] The Complainant's authorized representative in this administrative proceeding is:

[If relevant, identify authorized representative and provide all contact details, including postal address, telephone number, fax number, e-mail address; if there is more than one authorized representative, provide contact details for each.]

[5.] The Complainant's preferred method of communications directed to the Complainant in this administrative proceeding is:

Electronic-only material

Method   e-mail
Address
[Specify one e-mail address]
 
Contact
[Identify name of one contact person]
 

Material including hardcopy (where applicable)

Method
[Specify one: fax, post/courier]
 
Address
[Specify one address, if applicable]
 
Fax
[Specify one fax number]
 
Contact
[Identify name of one contact person]
 

B. The Respondent
(Rules, para. 3(b)(v))

[6.] According to the Complainant, the Respondent in this administrative proceeding is [identify the Respondent (the domain name holder), including full name, and if relevant, legal status, place of incorporation and principal place of business, or residence). The person/entity identified as the Respondent in the Complaint may be identified by, e.g., the concerned registrar's Whois database. (Information about the concerned registrar can be found on the Internic database at http://www.internic.net/whois.html)]. Copies of the printout of the database search[es] conducted on [date] are provided as Annex [Annex number].

[7.] All information known to the Complainant regarding how to contact the Respondent is as follows:

[Provide all contact details (postal address, telephone number, fax number, email addresses) for the Respondent, including those that may have been used successfully in the course of pre-complaint dealings and those available from any Whois look-up service.]

[If there is more than one Respondent, provide the contact details for each Respondent and describe the relationship between them, which justifies them being named in a common Complaint.]


III. The Domain Name[s] and Registrar[s] (required)
(Rules, para. 3(b)(vi) and (vii))

[8.] This dispute concerns the domain name[s] identified below:

[Identify precisely the domain name(s) in issue. You are also invited to indicate the date(s) of domain name registration).]

[9.] The registrar[s] with which the domain name[s] [is/are] registered [is/are]:

[Provide the name and full contact details of the registrar(s) with which the domain name(s) (is/are) registered.]


IV. Language of Proceedings
(Rules, paras. 11(a), 11(b))

[Para. 11(a) of the Rules provides that, subject to the authority of the Panel, the language of the proceedings shall be the same as the language of the Registration Agreement unless the Parties have otherwise agreed to proceeding in a different language. In the absence of such agreement, a complainant may submit a complaint in a language different to the Registration Agreement where a complainant requests that the language of proceedings be the same as that of the complaint and provides brief supporting evidence, including such documentation as pre-complaint correspondence between the parties, the identity of the parties, the nationality and place of residence of the parties, and any other evidence of a respondent’s familiarity with the requested language.]

[10.] To the best of the Complainant’s knowledge, the language of the Registration Agreement is [specify language of Registration Agreement], a copy of which is provided as Annex [Annex number] to this Complaint. The Complaint has been submitted in [specify language of Complaint] / [pursuant to an agreement between the parties stipulating that should be the language of the administrative proceeding, a copy of which is provided as Annex [Annex number] to this Complaint.] / [The Complainant requests that the language of proceedings be and provides the following supporting arguments and evidence.]

[Where appropriate, provide supporting arguments and evidence supporting the request that the language of the Complaint be the language of proceedings, including any relevant pre-complaint correspondence between the parties, the identity of the parties, the nationality and place of residence of the parties, and any other evidence of a respondent’s familiarity with the requested language.]


V. Jurisdictional Basis for the Administrative Proceeding
(Rules, paras. 3(a), 3(b)(xv)

[11.] This dispute is properly within the scope of the Policy and the Administrative Panel has jurisdiction to decide the dispute. The registration agreement, pursuant to which the domain name[s] that [is/are] the subject of this Complaint [is/are] registered, incorporates the Policy.

[If relevant, indicate when the domain name(s) (was/were) registered and specify the provision of the registration agreement that makes the Policy applicable to the domain names(s).] A true and correct copy of the domain name dispute policy that applies to the domain name[s] in question is provided as Annex [Annex number] to this Complaint.


VI. Factual and Legal Grounds (required)
(Policy, paras. 4(a), (b), (c); Rules, para. 3)

[In completing this Section VI., do not exceed the 5000 word limit: Supplemental Rules, para. 11(a). Relevant documentation in support of the Complaint should be submitted as Annexes, with a schedule indexing such Annexes. Copies of case precedents or commentaries that are referred to for support should be referred to with complete citations citations (where appropriate, reference may be made by inserting the relevant URL and/or, if not voluminous, submitted as Annexes).]

[12.] This Complaint is based on the following grounds:

A. The domain name[s] [is/are] identical or confusingly similar to a trademark or service mark in which the Complainant has rights;

(Policy, para. 4(a)(i), Rules, paras. 3(b)(viii), (b)(ix)(1))

  • [In accordance with Rules, para. 3(b)(viii), specify the trademark(s) or service mark(s) on which the Complaint is based and, for each mark, describe the goods or services, if any, in connection with which the mark is used. A separate description may also be given of the goods or services with which the Complainant intends to use the mark in the future. If applicable, attach copies of the registration certificates for the relevant marks.]
  • [In accordance with Rules, para. 3(b)(ix)(1), describe the manner in which the domain name(s) (is/are) identical or confusingly similar to a trademark or service mark in which the Complainant has rights.]

B. The Respondent has no rights or legitimate interests in respect of the domain name[s];

(Policy, paras. 4(a)(ii), 4(c), Rules, para. 3(b)(ix)(2))

  • [In accordance with Rules, para. 3(b)(ix)(2), describe why the Respondent should be considered as having no rights or legitimate interests in respect of the domain name(s) that (is/are) the subject of the Complaint. Attention should be paid to any relevant aspects of the Policy, para. 4(c), including:
    • Whether before any notice to the Respondent of the dispute, there is any evidence of the Respondent's use of, or demonstrable preparations to use, the domain name(s) or a name corresponding to the domain name(s) in connection with a bona fide offering of goods or services;
    • Whether the Respondent (as an individual, business, or other organization) has been commonly known by the domain name, even if the Respondent has acquired no trademark or service mark rights;
    • Whether the Respondent is making a legitimate non-commercial or fair use of the domain name(s), without intent for commercial gain to misleadingly divert consumers or to tarnish the trademark or service mark at issue.]

C. The domain name[s] [was/were] registered and [is/are] being used in bad faith.

(Policy, paras. 4(a)(iii), 4(b); Rules, para. 3(b)(ix)(3))

  • [In accordance with Rules, para. 3(b)(ix)(3), describe why the domain name(s) should be considered as having been registered and used in bad faith by the Respondent. Attention should be paid to any relevant aspects of the Policy, para. 4(b), including:
    • Circumstances indicating that the domain name(s) (was/were) registered or acquired primarily for the purpose of selling, renting, or otherwise transferring the domain name registration(s) to the owner of the trademark or service mark (normally the Complainant) or to a competitor of that Complainant, for valuable consideration in excess of the Respondent's out-of-pocket costs directly related to the domain name(s); or
    • Whether the domain name(s) (was/were) registered in order to prevent the owner of the trademark or service mark from reflecting the mark in a corresponding domain name, provided that the Respondent has engaged in a pattern of such conduct; or
    • Whether the domain name(s) (was/were) registered primarily for the purpose of disrupting the business of a competitor; or
    • Whether by using the domain name(s), the Respondent intentionally attempted to attract for commercial gain, Internet users to the Respondent's web site or other on-line location, by creating a likelihood of confusion with the Complainant's mark as to the source, sponsorship, affiliation, or endorsement of the Respondent's web site or location or of a product or service on the Respondent's web site or location.]

VII. Remedies Requested (required)
(Rules, para. 3(b)(x)), Policy, para. 4(i)

[13.] In accordance with Paragraph 4(i) of the Policy, for the reasons described in Section V above, the Complainant requests the Administrative Panel appointed in this administrative proceeding issue a decision that the disputed domain name(s)


VIII. Administrative Panel (required)
(Rules, para. 3(b)(iv))

[14.] The Complainant elects to have the dispute decided by a

[If a three-member Administrative Panel is designated, the names of three persons must be provided, one of whom the Center shall attempt to appoint to the Administrative Panel in accordance with Para. 6 of the Rules and Para. 8 of the Supplemental Rules. The names of the nominees may be taken from the Center's published list of panelists, or that of any other ICANN-accredited dispute resolution service provider.]


IX. Mutual Jurisdiction (required)
(Rules, para. 3(b)(xiii))

[15.] In accordance with Paragraph 3(b)(xiii) of the Rules, the Complainant will submit, with respect to any challenges that may be made by the Respondent to a decision by the Administrative Panel to transfer or cancel the domain name[s] that [is/are] the subject of this Complaint, to the jurisdiction of the courts at [choose one of the following:

  (a) "the location of the principal office of the concerned registrar." (or)
  (b) "the location of the domain name holder's address, as shown for the registration of the domain name(s) in the concerned registrar's Whois database at the time of the submission of the Complaint to the Center." (or)
  (c) "the location of the principal office of the concerned registrar AND the domain name holder's address, as shown for the registration of the domain name(s) in the concerned registrar's Whois database at the time of the submission of the Complaint to the Center."
  (d) "the Complaint involves more than one disputed domain name, and the relevant mutual jurisdiction election for any of these differs; the Complainant must submit as an annex to the Complaint a list of all disputed domain names, and the respective mutual jurisdiction election for each."

[A Mutual Jurisdiction election must be made for each domain name that is the subject of the Complaint.]


X. Other Legal Proceedings
(Rules, para. 3(b)(xi))

[16.] [If any, identify other legal proceedings that have been commenced or terminated in connection with or relating to the domain name(s) that (is/are) the subject of the Complaint and summarize the issues that are the subject of (that/those) proceeding(s).]


XI. Communications
(Rules, paras. 2(b), 3(b)(xii); Supplemental Rules, paras. 3, 4)

[17.] A copy of this Complaint, including any annexes, together with the cover sheet as prescribed by the Supplemental Rules, [has/has not] been sent or transmitted to the Respondent on [date], in accordance with paragraph 2(b) of the Rules. (required) [Please note, in cases involving cyberflight (e.g. the transfer of a disputed domain name to a different registrant to frustrate or avoid UDRP proceedings in breach of paragraph 8(a) of the UDRP), that it is the concerned registrar (and not the WIPO Center per se) which is responsible for processing any domain name lock request. For further information regarding the typical domain name lock request process, interested Complainants may wish to contact the WIPO Center prior to filing or forwarding copies of their Complaint.]

[18.] A copy of this Complaint, [has/has not] been sent or transmitted to the concerned registrar[s] on [date] in accordance with paragraph 4(c) of the Supplemental Rules. (required)

[19.] This Complaint is submitted to the Center in complete electronic form (including all annexes). (To the extent that you may experience any difficulty with this online submission form, including with regard to the submission of annexes, we suggest submission of your Complaint (including any annexes) by simple email to domain.disputes@wipo.int in accordance with the email filing instructions and model Complaint form available at http://www.wipo.int/amc/en/domains/complainant/.


XII. Payment (required)
(Rules, para. 19; Supplemental Rules, Annex D)

[20.] As required by the Rules and Supplemental Rules, payment in the amount of USD [amount] has been made by [method]. (Payment by credit card should be made using the WIPO Center's secure online payment facility. For payment-related queries or difficulties, please call (+41 22) 338 8247.) Please do not include credit card details in the Complaint or any covering emails to the Center).


XIII. Certification
(Rules, para. 3(b)(xiv), Supplemental Rules, para. 14)

[21.] The Complainant agrees that its claims and remedies concerning the registration of the domain name[s], the dispute, or the dispute's resolution shall be solely against the domain name holder and waives all such claims and remedies against (a) the WIPO Arbitration and Mediation Center and Panelists, except in the case of deliberate wrongdoing, (b) the concerned registrar[s], (c) the registry administrator, (d) the Internet Corporation for Assigned Names and Numbers, as well as their directors, officers, employees, and agents.

[22.] The Complainant certifies that the information contained in this Complaint is to the best of the Complainant's knowledge complete and accurate, that this Complaint is not being presented for any improper purpose, such as to harass, and that the assertions in this Complaint are warranted under the Rules and under applicable law, as it now exists or as it may be extended by a good-faith and reasonable argument.


XIV. Annexures
(Rules, para. 3(b) and 5(b), Supplemental Rules, para. 12., Annex E)

[23.] The Rules provide that a Complaint or Response, including any annexes, shall be submitted electronically. Please note, under the WIPO Supplemental Rules, there is a file size limit of 10MB (ten megabytes) for any one attachment, with an overall limit for all submitted materials of no more than 50MB (fifty megabytes).

[24.] In particular, paragraph 12 and Annex E of the WIPO Supplemental Rules provides that, other than by prior arrangement with the Center, the size of any individual file (such as a document in Word, PDF or Excel format) transmitted to the Center in connection with any UDRP proceeding shall itself be no larger than 10MB. When larger amounts of data need to be transmitted, larger files can be "split" into a number of separate files or documents each no larger than 10MB. The total size of a Complaint or response (including any annexes) filed in relation to a UDRP dispute shall not exceed 50MB, other than in exceptional circumstances (including in the case of pleadings concerning a large number of disputed domain names) where previously arranged with the Center.

Add more annexes (maximum 10)

Annex 1:

Annex 2:

Annex 3:

Annex 4:

Annex 5:

[Additionally, to avoid any uncertainty, it is requested that any Annexes ( and their corresponding filenames) be clearly labeled and sequentially numbered (i.e. Annex 1, 2, 3 etc), and a complete list of Annexes supplied].

Respectfully submitted, (required)

Name  
Email
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Date   21-Sep-2014
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