WIPO/CIPO Executive Workshop on the Application of Management Techniques in the Delivery of IP Services

The workshop is organized in cooperation with the Canadian Intellectual Property Office (CIPO). 

Content and Structure

  • business strategy;
  • CIPO overview;
  • understanding client needs and outreach;
  • operational management;
  • quality management;
  • information technology;
  • IP policy and administration in Canada (how CIPO can support innovation and economic growth);
  • leveraging international relationships (how CIPO’s international activities support and advance Canada’s IP interests);
  • CIPO governance (CIPO a special operating agency);
  • finance (an overview of finance operations within CIPO);
  • individual presentation by participants;
  • examiner training programs (trademark and patents);
  • integrated business planning and performance measurement;
  • economics business analytics;
  • individual meetings with CIPO representatives;
  • interactive evaluation session.


Course Basics