WIPO Strategic Realignment Program

Our Objective for the Strategic Realignment Program is for WIPO to be a responsive, efficient organization, equipped to provide global leadership on IP issues and to achieve its Strategic Goals. 

In seeking to accomplish its mission of promoting innovation and creativity through a balanced and effective international intellectual property system, WIPO operates in a highly dynamic and changing environment.

The challenges we face include addressing the stress on patent and copyright systems as a result of rapid technological change, globalization and increased demand, reducing the knowledge gap between developed and developing countries, and ensuring that the IP system continues to serve effectively its fundamental purpose of encouraging creativity and innovation in all countries. The Strategic Realignment Program (SRP) was launched in order to equip the Organization to address the challenges.

The SRP is an ambitious program with 19 inter-related initiatives. It aims to bring new focus to the Organization’s culture and values, greater efficiency in our business processes and better alignment of our programs, structure and resources to our nine Strategic Goals.

Our Core Values 

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The 19 SRP initiatives each contribute to strengthening our four Core Values:

• Service orientation – we increase our responsiveness to global stakeholders and our customers are satisfied with our services;
• Working as one – we work as an integrated, responsive and efficient entity that is fit for purpose and delivers value for money;
• Accountability for results – we take ownership for our performance and achieve results;
• Environmental, social and governance responsibility – we perform in an ethical manner and care about our staff, community and the environment.

WIPO measures success using the SRP Results Framework.  WIPO expects the following achievements for each of these values:

	Customer service improves (faster response, better knowledge of customer enquiries and improved customer feedback); New logo is recognized and brand awareness increases; The number of publications available in all official UN languages increases.
	WIPO becomes an integrated Organization, through an enabling regulatory framework, clear HR policies, rationalized contracts and a comprehensive ERP system; The organization functions in a more cohesive way, with a core set of values, ownership of the organizational goals, stronger communication and improved geographical and gender balance.
	MTSP for 2010-2015 is adopted and WIPO works towards the achievement of its goals;  Results and performance tracking improve (including Development aspects);  A comprehensive internal control system is established, communicated and enforced.
	A clear ethics system (codes, policies, enforcement mechanisms) is established, communicated and enforced;  WIPO reduces its adverse impact on the environment;  WIPO increases its content accessible to disabled people and improves accessibility infrastructure.

In the past year the Organization has already achieved progress towards each core-value.  Completion of the process is expected by the end of 2012, as shown in the WIPO SRP Roadmap.