World Intellectual Property Organization

Registries Support Division

The Registries Support Division is responsible for the providing support services to the Madrid, Hague and Lisbon Registries.

Contact us


  • Director: Neil Wilson (photo on Flickr)
  • Programs 6a, 31, and 6b: Madrid, Hague and Lisbon Systems (2014/15 Program and Budget PDF, Program and Budget)
  • Reporting to: DDG Binying Wang
  • Sector: Brands and Designs

What we are trying to achieve

Our expected results in 2014/15 are:

  • Better use of the Madrid, Hague and Lisbon systems.
  • Improved registry automation, productivity and efficiency.

These contribute to WIPO's Strategic Goal II: "provision of premier global services".

What we do

    Our activities include:

  • ICT system design, development, deployment and support, including web tools and databases.
  • Document logistics including reception, scanning, indexation, distribution, and managing e-communications with users and offices.
  • Official publication and notification services as required by the three registries.
  • User support for web based client communication tools.
  • Providing registry performance indicators and other operational registry statistics.

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